For many, the end of the year is full of traditions. Some say it is the most wonderful time of the year. The whole world takes on a magic glow, people seem merrier...
NEWSLETTER December 2018
Thank you for reading our December 2018 newsletter.

For many, the end of the year is full of traditions. Some say it is the most wonderful time of the year. The whole world takes on a magic glow, people seem merrier and in the Northern hemisphere, the winter including artificial lights somehow feels as if it is cozier. Whether you are celebrating a religious festival, like Hanukkah or Christmas, or a more secular occasion, you are sure to have your own selection of traditions, rituals or customs that make the holiday season and life in general so special. Christmas is only one of the traditions and there are several remarkable events happening around the world. 

For instance, Ligligan Parul Sampernandu (Giant Lantern Festival) is held each year on the Saturday before Christmas Eve in the city of San Fernando. The festival attracts spectators from all over the country and across the globe. Eleven barangays or villages take part in the festival and competition is fierce as everyone pitches in trying to build the most elaborate lantern. Originally, the lanterns were simple creations around half a meter in diameter, made from papel de hapon (Japanese origami paper) and lit by a candle. Today, the lanterns are made from a variety of materials and have grown to around six meters in size. They are illuminated by electric bulbs that sparkle in a kaleidoscope of patterns.

Customer Satisfaction: The Ultimate Goal for Equipment Rental

In today’s competitive market, it is more important than ever to stay focused on customer satisfaction. Your equipment rental organization should always keep in mind that customer perception of your service is a reality. What’s more, it is easier to keep a current customer happy than to attract a new one. So, it’s imperative that service and rental companies focus on an amazing customer experience. This will not only result in your customer buying more, but their positive experience is also likely going to be...


New App: Dynamics Document Manager

For most organizations accessible, safe and affordable storage of documents is essential. Did you know that most of your Microsoft Dynamics 365 database consists of documents stored as notes or attachments?
Dynamics Document Manager effortlessly moves documents to Microsoft SharePoint Online, releasing valuable space in your Microsoft Dynamics 365 data storage. Documents are replaced with links inside Microsoft Dynamics 365, so users enjoy the same experience when accessing their files directly.

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HSO Innovation at User Group Summit Europe 2019 as Gold Sponsor

HSO Innovation will be present as a Gold Sponsor at the User Group Summit Europe 2019 in Amsterdam. This is an important European user group conference that brings Microsoft Dynamics 365, AX and CRM users, industry experts and software development vendors together to discuss important issues, to learn about product updates, and to find genuine solutions that suit business needs.

Save €400 when registering by January 10, 2019.


App: Dynamics Online Product Catalog

Companies often use external catalogs to source products that are not part of their core assortment. The downside of that is that this causes extra workload in finding and keeping these items up-to-date while preventing them from accessing new items from within the systems that support their business processes.
With Dynamics Software Online Product Catalog, we bring you the best of both worlds; access to the extensive catalog’s data of a provider, with direct availability within your Microsoft Dynamics 365 for Customer Engagement application.


Drones in the Rental and Service industry, a Good or a Bad Idea?

Drones, also known as unmanned aerial vehicles (UAV’s) have already reshaped different industries. By using UAV’s organizations have cut down on costs, gained insight and have responded quicker on unforeseen circumstances. Nowadays drones are becoming cheaper, more versatile and reliable meaning they could also be used in more mainstream industries like the Rental and Service industries. Drones are rapidly becoming an indispensable tool in a variety of industries, and therefore many organizations are  looking to take advantage...

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