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The National Workforce Reporting Service (NWRS) support

Support for GP practices and primary care networks using the the National Workforce Reporting Service (NWRS). 

Access to NWRS

Access to NWRS is now available through the Strategic Data Collection Service (SDCS). 


Guidance


How-to videos

We've provided the following short 'How-to' films to help you complete the NWRS.

How to sign in

Read a transcript of the how to sign in video

To access the National Workforce Reporting Service or NWRS you have to use the SDCS sign-in process. 

To do that we start by choosing the sign in button at the top right hand corner of the screen then enter the credentials you've been given to enter the system. So that's your username and the password. 

Once we're into the SDCS screens we need to navigate to the NWRS collections and we do that by choosing submissions and new and then find the National Workforce Reporting Service or NWRS from the list. 

Finally, choose create that will take you through to the forms platform where you'll see a list of the organisations that you can submit for. 


How to add a member of staff in a Primary Care Network (PCN)

How to add a member of staff in a primary care network transcript

Here you will see how to add a record for a member of staff at a PCN.


How to add a member of staff in a GP Practice

How to add a member of staff in a GP Practice video transcript

How to add a member of staff in a GP Practice


How to add a locum who works occasionally at your practice

How to add a locum who works occasionally at your practice video transcript

In this video we're going to see how to add a record for a locum that doesn't work for your practice all the time maybe  they've been supplied um by an agency so  you might have less personal details that you know about them when you're reading their record. 


How to understand error messages

How to understand error messages video transcript

To help improve the quality of  the information that we collect we've applied some checks or validation to some  of the information on on the sections as you 

work through a good example of that is any date  fields so the system will check for invalid dates and then present a warning to tell  you that there's something wrong. 

Similarly and we have a check  on the national insurance number we actually have two and the  first one we'll check for a length and then the second one actually  checks for the format of the field. 

So in the case of national  insurance number there are only specific letters allowed in the first position, the second position and the last position. 


How to delete a staff record

How to delete a staff record video transcript

Within NWRS you can now choose to delete a staff record so you should only do that in the cases where the record's been entered in error or maybe it's a duplicate so maybe one of your colleagues has entered the record too. 

So to start that process you would need to view their record and at the top left hand side of the screen you can see the delete button here.

Before proceeding with the delete you have to choose a reason for deletion and once you've chosen it and confirm delete you'll be taken to a screen that 

confirms that the record has been deleted. 


Changes to NWRS

New system launched (July 2021). 

How you add or edit your staff records
  • Records are entered using a form, and you must click through to the end and press the 'submit' button to ensure your records are included in our published workforce figures.
  • The new portal  has a refreshed GMC look up so you can search GP’s by name and auto-populate their details from the GMC register.
  • We have moved the capture of NMC (PIN) number for nurses. It’s now only visible when you select the staff member is a nurse.
  • There are two new questions about extended hours and extended access.
  • The way you mark someone as a leaver has changed. You will need to change the answer to ‘are they still working here?’ from yes to no. This will bring up 3 questions about when they left, their reason for leaving and what they did next.
  • You will now have the ability to delete duplicate records or those which were created in error. 
How you know what you’ve entered is valid
  • You will see a meaningful error message to help you know what you have entered is valid.
  • A more frequently updated dashboard showing how to complete your records.  
Name changes
  • For practices, infrequent locums are now referred to as locums. You will need to select this option for locum doctors working only occasional hours.
  • For Primary Care Networks (PCNs), PCN pooled roles are now referred to as PCN contracted services. Select this option for people working in your organisation who are not on your payroll, but instead are contracted by a provider such as a hospital or local authority.
How you use the system
  • You will see confirmation when you make a change.
  • You can use the new sort or filter features to select if you want to see active staff, inactive staff or both.
  • There is now a useful help button which provides support and some short 30 - 60 second how to films.
  • The navigation is easier to use. 
  • The new NWRS is accessible, following recent changes to accessibility legislation. 

What is no longer available

You may notice that the number of records has changed. This is because

  • We have removed registrar’s  we now collect this via the Trainee Information System instead.
  • We have removed the leavers.
  • We have removed the locums who haven’t worked for you in the last 12 months.
  • Absences (including sickness absence).
  • Qualifications, registered and special interests.
  • Training number
  • Practice workforce planning questions  

What’s coming soon

The following features will be coming soon

  • the ability to transfer a staff record to another practice or PCN
  • vacancies
  • new ARRS (Additional Roles Reimbursement Scheme) roles

Contact us

If you require additional support, you can contact us by emailing ssd.nationalservicedesk@nhs.net quoting “NWRS” in the subject line of your email.

Last edited: 1 August 2024 5:10 pm