In this week's edition - latest guidance on coronavirus, new guidance for managers about building staff resilience and much more.
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 Latest guidance on coronavirus 

Care providers and workers should read the advice and guidance issued by the Department of Health and Social Care for the public on coronavirus, which can be found here, on symptoms of the virus and the importance of staying at home and seeking medical advice at the soonest opportunity.
One of the actions you can take to help avoid catching or spreading coronavirus is to make sure you wash your hands with soap and water often and the Royal College of Nursing (RCN) have produced 10 steps to effective hand washing. Details of expert RCN clinical guidance and additional RCN advice and resources can be found on the RCN website infection prevention and control pages.


New guidance for managers about building staff and team resilience
We've developed a new guide, 'Developing resilience in practice', that shares case studies and templates from a range of adult social care employers who have improved the wellbeing and resilience of their teams. We hope that the guide will give you lots of ideas about how you can build the resilience of your own staff and team(s), and you can download the templates to use in your workplace.
We’ve also updated our ‘Greater resilience, better care’ guide which outlines your responsibilities for mental health and wellbeing, as an employer, and shares some of the ways that you can reduce work-related stress and develop the resilience of your staff.
Download the guides here or email us for a free printed copy (limited numbers available).

Care Certificate Assessor Guide update
Skills for Health, Skills for Care and Health Education England have undertaken a light touch review of the Care Certificate Framework Assessor Document to ensure the document is up-to-date. Information about the updates can be found within the Assessor Document itself. Please use the most recent document. The Care Certificate Standards remain unchanged.

Key changes to the Workforce Development Innovation Fund
The Workforce Development Innovation Fund (WDIF) was created to deliver innovative projects to address key priorities and has helped develop useful resources for the sector. After reviewing its impact, the Department of Health and Social Care has decided that in order to reach as wide an audience as possible, this funding will be added into the Workforce Development Fund (WDF), which is accessible to all adult social care employers in England.
From 2020-21 there will no longer be separate WDIF funding. The funds which would have been allocated for this work have instead been added to the WDF.

We’re supporting National Care Forum’s ‘Rising Stars’
We’re delighted to announce that we’ll be supporting the National Care Forum’s (NCF’s) ‘Rising Stars’ programme in 2020. The programme provides an opportunity for managers from NCF member organisations to develop their leadership skills over 12 months.
In 2020, the ‘Rising Stars’ will become Registered Manager Members of Skills for Care, benefiting from member-only resources, discounts and an opportunity to become part of our growing membership. They’ll also be linked to their nearest Registered Manager Network where they can meet local managers in a face-to-face environment.
NCF members can apply for the Rising Stars programme here. Are you a registered manager, but not a member of Skills for Care yet? Find out more.

EU Settlement Scheme: employer toolkit
The Government have developed a toolkit which includes the right materials and information for employers to support EU citizens to apply to stay in the UK. It covers key areas of the EU Settlement Scheme: eligibility, the application process, the wide range of support available and the deadline.

National recruitment campaign
Use the Everyday is Different campaign website to promote your job vacancies. There are materials such as posters, online quizzes, social media and website activity, events and local PR which can be used to maximise the interest generated by the campaign.
We’ve got a limited amount of hard copy resources (posters or leaflets), which can be ordered for free here.

New guidance on employing workers aged 16 and 17
People from all kinds of backgrounds can have the right values to work in social care. It’s important to reflect diversity throughout your workforce and consider recruiting from different groups such as younger people (including 16 and 17 year olds).
This new updated guide includes what employers need to consider when taking on workers aged 16 and 17. It helps employers to understand legal requirements as well as demonstrate good practice in their recruitment.
Download our new updated guide here.
 Blogs and articles 

Why training and development is key to staff retention
In a sector that faces an annual staff turnover rate of more than 30%, opportunities to learn new skills are emerging as a key driver in reducing the reliance on agency staff. In this article on The Guardian website, Hendra House and Borough Care discuss their approaches to developing and retaining their staff.
Read the article here.

The benefits of workforce planning in social care
In this article on The Guardian, read about how workforce planning is an essential part of ensuring that you have the right people with the right attitudes, skills, values and experience to provide high-quality, person-centred care. You can also watch the video to find out what Manor Community does to plan its workforce.
Read the article here.

Tips to help you to decide safe staffing levels for your service
Safe staffing levels ensure that your service has enough staff, who have the right values and skills, to deliver high-quality care and support. There’s no one solution to deciding safe staffing levels – it depends on your service and the people that you support – and it might change over time. This article shares advice and recommendations from our ‘Guide to safe staffing’ and includes best practice examples from services rated ‘good’ and ‘outstanding’ by the Care Quality Commission (CQC).
Read the article here.


Last chance: Safe and fair recruitment forum
Tuesday 24 March 2020 – Leeds
This forum explores how employers can recruit people currently under-represented in the workforce and tap into a huge pool of potential talent.
Employers will find out how they can safely and fairly recruit people who experience barriers to employment, including those with criminal convictions. Hear from Leeds City Council and Department for Work and Pensions about local support available and the Disclosure and Barring Service about the importance of recruiting safely and fairly.

Leading digital transformation – West Midlands workshops
Are you a senior leader working in the West Midlands within a social care organisation?
Do you need to understand more about how to engage and embed digital working within your organisation?
Join our one-day workshop to help you assess your current digital leadership competence and challenge where you may need to develop, whilst learning alongside like-minded senior leaders in care.
You'll learn about the eight elements of digital leadership and hear from expert leaders who can bring ‘real life’ examples of digital leadership in practice.
Delivered in partnership with Health Education England, there are two dates – one in Birmingham and one in Telford in April 2020. View our event flyer and book your free place today.

Safe and fair recruitment workshops – new dates now launched
Monday 30 April 2020 – Dereham Town Football Club, Norfolk
This full-day free workshop will help employers to understand their rights and responsibilities when employing people with convictions (or who have been subject to allegations).
It will provide delegates with the knowledge, confidence and practical tools to strike the balance between safeguarding their service users and addressing any recruitment barriers.

Improving the resilience and wellbeing of staff working in services that support people with a learning disability and autistic people
Tuesday 24 March 2020 – Hereford
This workshop has been funded by the Department of Health and Social Care, for managers that work in services that support people with a learning disability and autistic people in the Midlands. It will help managers to understand the different ways that they can improve the resilience and wellbeing of their team(s).

Nominated Individual network events
Wednesday 1 April 2020 – West Midlands event (Birmingham)
Monday 6 April 2020 – East Midlands event (Leicester)
Are you a Nominated Individual in the East or West Midlands? Why not join one of our free network meetings in your area that aims to support nominated individuals to understand the remit of their role, learn from expert speakers and offer the chance to network with like-minded peers, share best practice, ideas and knowledge.

Developing the wellbeing of you and your staff
Thursday 26 March 2020 – London
This seminar is for managers in adult social care services. It'll give you lots of practical tips and ideas to help you to build your own resilience, and the resilience of your team(s). You’ll also get the chance to reflect on your own practice and share ideas with other managers and leave the event with a clear idea of the required changes to improve the wellbeing and resilience of you and your team(s).

Outstanding Society: next meeting is on 23 April 2020
The Outstanding Society is a group of managers from outstanding-rated providers who are at the forefront of sector best practice. It's a voluntary group of residential adult social care providers, who come together to share what works well and how they respond to changes, to help other services to improve. They also help Skills for Care to shape, test and refine new tools and resources. The next meeting is on Thursday 23 April 2020 in London. If you work for a private and/or independent adult social care residential service, that's currently rated ‘outstanding’ overall by the CQC, you can find out more about joining the society by emailing

Come and see us at the Dementia, Care and Nursing Home Expo
17 & 18 March 2020, NEC Birmingham - Stand D434
Visit the Skills for Care stand at the Dementia, Care and Nursing Home Expo to find out more about the practical support we have for leaders and managers to help recruit, develop and lead their staff including our support for registered managers.
On the first day of the expo visit Keynote Theatre 1 at 12.30pm to hear our new CEO,  Oonagh Smyth, explain how the growing adult social care workforce can support people living with dementia to live the lives they want to.
Register here for your free tickets.


Graduate Management programme
The Graduate Management programme is still open for applications from care organisations. Host an ambitious graduate in your service before 6 April 2020. Find out more
Skills for Care Ltd, West Gate, Grace Street, Leeds LS1 2RP
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