Important information about your account
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Your future with interactive investor
Account number: 0264903
This morning the Equiniti Group announced that it has reached an agreement to transfer some of its EQi business to the investment platform interactive investor.
Customer accounts will move to the interactive investor platform in the summer; we will write to you in the coming weeks with more details on dates and what this means for you. In the meantime, it’s business as usual at EQi and you do not need to take any action.
Who is interactive investor?
interactive investor is an award-winning investment platform, with a 25-year heritage of providing services for people who want to take control of their financial future. The platform is already home to more than 350,000 investors and offers a number of benefits:
  • A choice of simple, flat-fee pricing plans to suit different needs so you can select according to your needs.
  • Competitive, flat-fee trading charges, with no trading fee for regular investing for a wide range of funds and popular shares (FTSE 350).
  • A huge range of shares and funds to choose from, including direct trading on 17 global exchanges.
  • Ongoing access to expert investment ideas, market intelligence and a choice of ways to trade, including via a mobile trading app.
Like EQi, interactive investor is authorised and regulated by the Financial Conduct Authority and your money and investments will continue to be protected by the Financial Services Compensation Scheme.
Richard Wilson, CEO of interactive investor, has this message for you today:
“I look forward to welcoming you to the ii platform, where we hope you will benefit from our no-nonsense fixed fee pricing, commitment to service and continuously developing technology and content.
“We feel privileged to serve EQi customers and, as a matter of course, if, six months from migration, we find that you would have paid less under EQi’s charging model, we will refund the difference.”
What happens now?
EQi will continue to offer the high-level of customer service that you have come to expect and we are focused on ensuring a smooth transfer of your account and a successful future for you with interactive investor.
We understand you will have questions and we are working hard with interactive investor on a comprehensive set of FAQs which will be available soon. Until then, at this early stage neither we, nor our colleagues at our Customer Experience Centre are able to provide any further details.
We will be in touch shortly.
Many thanks,
The EQi team
Please note: This message has been sent to you as a 'service message'. We will advise you of any important changes to the product you hold with us (this can include material changes to the terms of the product, changes to the provision of product, and material changes to government set limits or regulations). Receiving this email does not mean you have consented to marketing from EQi or any other affiliated parties.

EQi® is a trading name of Equiniti Financial Services Limited whose registered office is Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. Equiniti Financial Services Limited is part of the Equiniti Group. Investment and general insurance services are provided through Equiniti Financial Services Limited, which is registered in England and Wales with No. 6208699 and is authorised and regulated by the UK Financial Conduct Authority. Equiniti Financial Services Limited is a member firm of the London Stock Exchange.

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